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Text: 211NS (21167) - Monday to Friday from 12 pm - 4 pm

Email: help@ns.211.ca

For People Who Are Deaf or Hard of Hearing

We have TTY service available, which can be reached by dialing 1-888-692-1382.  Our organization uses Textnet in order to receive these calls, and our Information and Referral Specialists are trained in TTY in order to work directly with people who are deaf or hard of hearing. 

For People Who Speak French
When you first dial 2-1-1 you will be prompted to access either French or English services.  If you select French, you will receive French voice services.

For People Speaking Other Languages
After dialing 2-1-1 and being connected with an Information and Referral Specialist, an interpretor will be conferenced into the call.  Our organization has access to interpretation services in over 100 languages. 

For People Outside of Nova Scotia
If you are outside of the province but wish to speak to one of our Information and Referral Specialists about services in Nova Scotia, dial our toll-free number 1-855-466-4994.

 

Trouble Dialing 2-1-1?

Telephone subscribers who have their own Private Branch Exchange (PBX) system or centrex line, common in large organizations such as municipal offices, hospitals etc., may require some re-programming of their internal phone system so it recognizes 211 as a working number.

This work must be performed by the staff that maintain the phone system. Your phone system administrator or IT person should know if your organization has a PBX or centrex line.

If your phone will not allow you to dial 2-1-1, 211 Nova Scotia can still be reached by dialing our toll free number at 1-855-466-4994.
 

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